CUSTOMERS MAY APPROACH THE FOLLOWING OFFICIAL FOR REDRESSAL OF ANY GRIEVANCE RELATING TO STOCK BROKING OPERATIONS:
GRIEVANCE REDRESSAL OFFICER
THE COMPLIANCE OFFICER
VLS Securities Ltd.
Ground Floor, 90, Okhla Industrial Estate Phase-III
New Delhi-110020
Phone No.+91 11-46656666
Fax No.+91 11-4665669
If the grievance is not redressed within a period of 30 days of receipt by the aforesaid, the customer may approach the concerned Stock Exchange viz. The National Stock Exchange of India Ltd. using the grievance redressal mechanism mentioned at the website of the Exchange.
Further, if the complaint is not redressed at Stock Broker / Stock Exchange level, it may be lodged with Securities and Exchange Board of India (‘SEBI’) on SCORES (a web based centralised grievance redressal system of SEBI) at https://scores.sebi.gov.in
Filing complaints on SCORES – Easy & quick
- Register on SCORES portal
- Mandatory details for filing complaints on SCORES:
- Name, PAN, Address, Mobile Number, Email ID
- Benefits
- Effective communication
- Speedy redressal of the grievances
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